Which of the following statements about power is true
(blank) involves calling upon higher authority or expertise, or symbolically relying on these sources to support the influencer's position
The effectiveness of as an influence tactic depends on characteristics of the powerholder, message content, communication medium, and the audience
Which of the following sources of power originates from the powerholder's own characteristics
(blank) occurs when people or work units oppose the behavior desired by the influencer and consequently refuse, argue, or delay engaging in the behavior
A supervisor pushes employee performance by constantly checking their work, reminding them of their deadlines, and threatens to put their unknown failures on the company notice board. Which of the following forms of influence is this supervisor using
Which of the following is an example of the influence tactic of forming coalitions
The norm of reciprocity is a central and explicit theme in strategies
Employees are more likely to comply with a supervisor's legitimate power when the
Employees have , ranging from sarcasm to ostracism, to ensure that coworkers conform to team norms
People with high Machiavellian values tend to
Ingratiation is part of a larger influence tactic known as .
Conflict is ultimately based on
Which of the following produce the highest risk of conflict
According to the literature on organizational conflict, constructive conflict
(blank) are employees who coordinate the activities of differentiated work units toward the completion of a common task
Which of the following interpersonal conflict management styles represents a purely winwin orientation
Which of the following conflict management styles is associated with low cooperativeness and low assertiveness
Effective managers should
What is the relationship between emotional intelligence and relationship conflicts
The yielding conflict management style should be used if
Which of the following immediately follows conflict perceptions and emotions in the conflict process model
Increasing inventories between sequential work units tends to reduce potential conflict by
Which of the following is a major advantage of having moderate levels of organizational conflicts?
Which of the following factors leads to relational conflicts in teams