Which of the following statements about locating facilities in the service sector is best?

a. Management should avoid locating facilities where competitors are already well established, as illustrated by new car showrooms.

b. "Site specific" factors are the main reason for locating warehousing and distribution operations near the customer.

c. The factors that apply to manufacturing firms often also apply to service facilities, but the impact of the location on sales and customer satisfaction is an important addition.

d. Creating a critical mass is a strategy that avoids locating near competing firms.