Which of the following is true concerning burnout? a. Burnout is something that simply happens to yon suddenly. b. Professionals that limit themselves to one type of activity are less susceptible to burnout than those who perform a variety of tasks. c. The chances for burnout are less if the person is younger, impulsive, impatient, and dependent on others for approval and affection. d. Burnout is the result of severe, prolonged, and mismanaged stress.

Definitions of burnout have the following common cores EXCEPT a. physical, emotional, and mental exhaustion. b. a negative shift in responses to others characterized by depersonalization, negative attitudes toward clients, decline of idealism, and general irritability. c. feelings of being helpful and hopeful. d. personal feelings of depression, loss of morale, feelings of isolation, reduced productivity, and decreased capacity to cope.

Individual, or personal sources of stress include a. the attitudes and characteristics of the helper. b. the quality of working relationships with colleagues. c. the physical aspects of the work setting. d. the reality of having too much work to do in too little time.

Joe is employed at an organization in which there is poor management and little supervision. He seldom receives positive feedback for his work and is expected to meet unreasonable demands. Joe is a high risk for burnout due to a. personal stress. b. organizational stress. c. individual stress. d. environmental stress.

Steve feels relief when a client cancels. His attendance at staff meetings is irregular and he tends to psychologically withdraw when he is there. His wife and children are also feeling the effects of his work situation since he feels overwhelmed by the demands of family life and has become indifferent to their needs. Steve is suffering from which of the following types of burnout? a. Physical b. Intellectual c. Emotional d. Interpersonal

Most helpers enter their profession with a high degree of a. stress. b. idealism. c. frustration. d. depersonalization

Impaired practitioners experience all of the following EXCEPT a. have lost the ability to resolve stressful events. b. contribute to the suffering of the client rather than alleviating it. c. do not experience burnout and fragmentation. d. are ethically bound to recognize and deal with their impairment.

According to rational emotive behavior therapy, an irrational belief that could lead to burnout in the helping field would be the idea that all of the following take place EXCEPT a. it is necessary for a helping professional to be loved or appreciated by every client. b. the helping professional must be thoroughly competent and successful in his or her job in order to feel worthwhile. c. it is awful and catastrophic when clients and the workplace do not meet the expectations of the helping professional. d. there is not a right, precise, and perfect solution to human problems and it will not be catastrophic if that solution is found.

Recognizing the signs toward a path of impairment and striving to lessen the consequences to both the professional and the client involves a. self-assessment, an openness to change, and an action plan with a commitment to change. b. being aware of the dangers of burnout, therefore being immune to it. c. being financially and psychologically compensated for the emotional and physical depletion that results from over-scheduling. d. taking work-related vacations to couple professional commitments with recreation.

A way of taking control over the possibility of professional burnout is to do all of the following EXCEPT a. look at expectations to determine whether they are realistic. b. not look into finding other sources of meaning besides work. c. focus on aspects of work that can be changed. d. rearrange the work schedule to reduce stress.

Gary works in an agency that is short-staffed and is continuously being asked to work an overloaded schedule. He feels overwhelmed by the job and is exhausted by the time he leaves work. Recently, Gary sought help through a counselor for managing his stress. The first step he needs to take to develop an effective stress-management program is a. altering stress-inducing behavior patterns. b. avoiding stressors. c. self-monitoring. d. using cognitive approaches to challenge irrational beliefs.

According: to rational emotive behavior therapy, the stress suffered by the helping professional would be the result of a. the interpretation of events, which are seen to be more important than what occurs in reality. b. the reality of working in a dysfunctional environment. c. one's emotional state. d. incompetent supervisors.