Which of the following is a difference between arbitration and litigation?

a. Arbitration hearings are more formal than litigation.

b. Arbitrators need not have legal training but people conducting litigation ought to have legal training.

c. The labor-management issues that are not covered by the collective bargaining agreement are resolved by arbitration whereas the issues that are covered by the collective bargaining agreement are resolved by litigation.

d. The decision given by an arbitrator is not binding on either of the party but the decision of litigation is binding on both the parties.