Which of the following contribute to competitive advantage? Select all that apply. Question 1 options: a) Proprietary know-how b) Installed customer base c) Number of employees d) Patents and trademarks e) Involved board of directors Question 2 Which of the following is NOT one of Porter's Five Forces? Question 2 options: a) Buyer Power b) Threat of a takeover c) Rivalry among competitors d) Substitute products Question 3 Which of the following is NOT a true statement? Question 3 options: a) Even though an industry may have below average profitability, a firm that is optimally positioned can generate superior returns. b) The strategies of Porter are called "generic strategies" because they are not dependent on a particular firm or industry. c) Porter's Three Generic Strategies are: competitive pricing, differentiation, and focus. d) The focus strategy concentrates on a narrow segment of the market and within that segment attempts to achieve either a cost advantage or differentiation. Question 4 Which of the following are Primary activities in the Value Chain? Select all that apply. Question 4 options: a) Operations b) HR management c) Outbound logistics d) Technology development e) Service Question 5 Which of the following is NOT a direct variable in the Business Model? Question 5 options: a) Suppliers b) Location c) Technology d) Customers e) Employees