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Which key indicators are most appropriate to measure the performance in hospitality industry in Morocco?

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1. What are the main characteristics of the hotel business?

2. How do the theories explain the performance's notion?

3. What link exists between the performance and competitiveness?

4. What are the most appropriate indicators to measure the performance?

5. What are the main differences existing between the independent hotel and the hotel chain in term of performance's measurement?

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