1. Scientific management includes which of the following?

A. Assigning employees to fixed hourly wages.
B. Systematically dividing a job into its smallest possible elements and assigning these divided tasks to employees who are best qualified to perform them.
C. Combining tasks so employees perform an entire work process from beginning to end.
D. Encouraging employees to set their own goals and have positive thoughts about their work performance.
E. All of the answers are correct.

2. Performance-based rewards have been criticized on the grounds that:

A. they undermine the employee's motivation from the work itself.
B. they potentially distance employees and management from each other.
C. they tend to discourage creativity.
D. they are used as quick fixes for problems.
E. All of the answers are correct.

3. Job rotation has all of the following effects EXCEPT:

A. reducing boredom on the job.
B. reducing repetitive strain injuries.
C. helping employees to learn skills to work in multiple jobs.
D. testing each person's level of self-leadership.
E. None of the answers apply.

4. Which of the following is an individual incentive?

A. Gainsharing plans
B. Piece-rate plans
C. Share options
D. Share ownership
E. None of the answers apply

5. When applied to non-management employees, which of these has a relatively WEAK connection between the reward and individual effort?

A. Piece rate pay.
B. Commissions.
C. Profit-sharing bonuses.
D. All of the answers are correct.
E. Commissions and profit-sharing bonuses