What would you do in a situation such as this: You are a manager. You have a hardworking employee, but his/her communications skills is poor. Your company is inconstant contact with customers, and all forms of communication, e.g. letters, telephone, e-mail, etc. need to be at a professional level.How would you advise your employee?  

In your discussion, please include the following:

1. What method would you use to talk to the employee?

2. Give your employee encouragement and motivation.

3. What the company's goal is in terms of raising the communication standard.

4. List three specific examples of writing skills you have learned in Chapter 3 & 4 as a guide to how the employee can improve.