Ask Question, Ask an Expert

+1-415-315-9853

info@mywordsolution.com

Ask Business Management Expert

John Peterson is president of JP Chemical Corporation. He is committed to continually improving the company's management through the use of modern management practices. To get new ideas, he attended a management development seminar at a local university. The seminar focused on using participation to improve productivity and to increase employee commitment to their jobs. Mr, Peterson became convinced that all his managers needed to immediately implement participative management practices.

To ensure implementation of participative management, Mr. Peterson sent an e-mail to all the company managers that stated: "I am convinced that we must immediately begin to practice participative management. The attachments to this e-mail are the handouts from the university management development seminar that describe how to practice participative management.

I expect each of you to implement the practices in the attachments starting next week. As a company, we are now committed to practicing participation. Any managers who do not implement participative practices will find it impossible to remain with this company."

problemS

1. Do you think President Peterson's e-mail will result in effective participative practices by the managers? Why?
2. How do you think managers will react to the message in the email> How would you feel if you were one of the managers who received Mr. Peterson's email?
3. Do you think Mr. Peterson should have approached implementing participative practices in a different way? If so, how?

How Can You Influence Gary's Behavior?

You supervise six tellers in a savings and loan company- The tellers handle opening accounts, deposits, withdrawals, and loan payment. The tellers can have a major effect on customer satisfaction.

There are very few complaints about the behavior of the tellers, with the exception of Gary Thompson. When customers ask Gary a problem, he comes to you to check on the answer. If you
are busy, Gary keeps the customers waiting until he can check with you or someone else. It seems to you that he checks with you or someone else. It seems to you that he checks with you on every minor detail related to his job, Gary's dependence on you has been increasing, and he wants approval for decisions that the other tellers routinely make on their own. He is consuming a great deal of you time by seeing that everything is done exactly the way you want it done.

Gary appears to have strong desire to do good job. He is always at work on time, very polite, dresses exceptionally well and tries to cooperate with the other employees.

Your "gut" feeling is that you are sick and tired of answering Gary's problems and listening to the customer complaints about hang to wait on Gary to complete routine transactions.

problemS

1. What would be your analysis on Gary's behavior? What do you think is being rewarded and how is it being rewarded by the supervisor?
2. If you were Gary's supervisor, what changes would you want in Gary's behavior?
3. What specific leader behavior would you use to change Gary's behavior?

Business Management, Management Studies

  • Category:- Business Management
  • Reference No.:- M924700

Have any Question? 


Related Questions in Business Management

Contractionary monetary policy is a form of economic policy

Contractionary monetary policy is a form of economic policy used to fight inflation which involves decreasing the money supply in order to increase the cost of borrowing which in turn decreases GDP and dampens. It is a t ...

Porterusing porters diamond framework for national

Porter Using Porter's diamond framework for national competitiveness, discuss the success of the software industry in India. How do the four factors in Porter's diamond explain the success of this industry over related i ...

Using it collaboration technologies need asap 300 wordsmust

Using IT Collaboration Technologies NEED ASAP 300 words MUST BE NEW AND ORIGINAL WORK NOT GIVEN TO OTHER STUDENTS. Write in a clear, concise, and organized manner; demonstrate ethical scholarship in the accurate represen ...

Background two primary outcomes of human resource

Background Two Primary Outcomes of Human Resource ManagementRequired Material Pollitt, David. (2005). E-recruitment gets the Nike tick of approval: System frees HR staff to perform more consultancy. Human Resource Manage ...

What is the purpose of the declaration of helsinki discuss

What is the purpose of the Declaration of Helsinki? Discuss considerations when balancing risks, burdens, and benefits of medical research. What is a goal of informed consent? Please contain a minimum of 2-3 peer-reviewe ...

Describe the concepts of joint and separate preference

Describe the concepts of joint and separate preference reversals. Also, discuss the similarities and differences that exist between the two.

Groundz coffee shop uses 4 pounds of a specialty tea weekly

Groundz Coffee Shop uses 4 pounds of a specialty tea weekly; each pound costs $16. Carrying costs are $1 per pound per week because space is very scarce. It costs the firm $8 to prepare an order. Assume the basic EOQ mod ...

Write a 350- to 700-word paper in which you investigate the

Write a 350- to 700-word paper in which you investigate the interrelationship between the entertainment media and culture. Answer the following questions: • In what ways have various forms of entertainment media shaped A ...

In review of the billy beane changing the game case

In review of the Billy Beane: Changing the Game" case analysis, what, if any, are the potential problems with the HR strategies adopted by the Oakland A's?

1nbspwhat are the roles and responsibilities of the

1.  What are the roles and responsibilities of the operations manager? What other functional areas does the operations manager communicate with and why? 2.  In operations management, the term sustainability is used in co ...

  • 4,153,160 Questions Asked
  • 13,132 Experts
  • 2,558,936 Questions Answered

Ask Experts for help!!

Looking for Assignment Help?

Start excelling in your Courses, Get help with Assignment

Write us your full requirement for evaluation and you will receive response within 20 minutes turnaround time.

Ask Now Help with Problems, Get a Best Answer

WalMart Identification of theory and critical discussion

Drawing on the prescribed text and/or relevant academic literature, produce a paper which discusses the nature of group

Section onea in an atwood machine suppose two objects of

SECTION ONE (a) In an Atwood Machine, suppose two objects of unequal mass are hung vertically over a frictionless

Part 1you work in hr for a company that operates a factory

Part 1: You work in HR for a company that operates a factory manufacturing fiberglass. There are several hundred empl

Details on advanced accounting paperthis paper is intended

DETAILS ON ADVANCED ACCOUNTING PAPER This paper is intended for students to apply the theoretical knowledge around ac

Create a provider database and related reports and queries

Create a provider database and related reports and queries to capture contact information for potential PC component pro