Ask Question, Ask an Expert

+1-415-315-9853

info@mywordsolution.com

Ask Business Management Expert

John Peterson is president of JP Chemical Corporation. He is committed to continually improving the company's management through the use of modern management practices. To get new ideas, he attended a management development seminar at a local university. The seminar focused on using participation to improve productivity and to increase employee commitment to their jobs. Mr, Peterson became convinced that all his managers needed to immediately implement participative management practices.

To ensure implementation of participative management, Mr. Peterson sent an e-mail to all the company managers that stated: "I am convinced that we must immediately begin to practice participative management. The attachments to this e-mail are the handouts from the university management development seminar that describe how to practice participative management.

I expect each of you to implement the practices in the attachments starting next week. As a company, we are now committed to practicing participation. Any managers who do not implement participative practices will find it impossible to remain with this company."

problemS

1. Do you think President Peterson's e-mail will result in effective participative practices by the managers? Why?
2. How do you think managers will react to the message in the email> How would you feel if you were one of the managers who received Mr. Peterson's email?
3. Do you think Mr. Peterson should have approached implementing participative practices in a different way? If so, how?

How Can You Influence Gary's Behavior?

You supervise six tellers in a savings and loan company- The tellers handle opening accounts, deposits, withdrawals, and loan payment. The tellers can have a major effect on customer satisfaction.

There are very few complaints about the behavior of the tellers, with the exception of Gary Thompson. When customers ask Gary a problem, he comes to you to check on the answer. If you
are busy, Gary keeps the customers waiting until he can check with you or someone else. It seems to you that he checks with you or someone else. It seems to you that he checks with you on every minor detail related to his job, Gary's dependence on you has been increasing, and he wants approval for decisions that the other tellers routinely make on their own. He is consuming a great deal of you time by seeing that everything is done exactly the way you want it done.

Gary appears to have strong desire to do good job. He is always at work on time, very polite, dresses exceptionally well and tries to cooperate with the other employees.

Your "gut" feeling is that you are sick and tired of answering Gary's problems and listening to the customer complaints about hang to wait on Gary to complete routine transactions.

problemS

1. What would be your analysis on Gary's behavior? What do you think is being rewarded and how is it being rewarded by the supervisor?
2. If you were Gary's supervisor, what changes would you want in Gary's behavior?
3. What specific leader behavior would you use to change Gary's behavior?

Business Management, Management Studies

  • Category:- Business Management
  • Reference No.:- M924700

Have any Question? 


Related Questions in Business Management

Managerial competencies fall into three major categories

Managerial competencies fall into three major categories: Interpersonal competencies (like the ability to lead a group or team), informational competencies (like serving as a spokesperson), and decision making competenci ...

Discuss five trends in the external environment scanning

Discuss five trends in the external environment scanning process that will affect most businesses.

Biff has 3 clothing stores in the city and wants to install

Biff has 3 clothing stores in the city and wants to install a new software system that connects the stores inventory and general ledger. He currently has 3 stand-alone systems in each store. Should he use parallel, plung ...

Multiple choice questions1 which of the following is part

Multiple Choice Questions 1. Which of the following is part of the guidelines for building a successful Web strategy for a small e-company? a. have advanced technology b. bring advertising revenue by selling banners c. h ...

- identify at least two 2 advantages to using oop as

- Identify at least two (2) advantages to using OOP as compared to using only PP. - Create one (1) original example of a class with at least one (1) attribute and one (1) method. Identify what the class in question repre ...

1nbspwhat are the roles and responsibilities of the

1.  What are the roles and responsibilities of the operations manager? What other functional areas does the operations manager communicate with and why? 2.  In operations management, the term sustainability is used in co ...

What kind of firewall application please respond to the

"What Kind of Firewall Application" Please respond to the following: SouthWall is a firewall application.  Examine the SouthWall fire application and one additional firewall application.  List and discuss three advantage ...

Topicnbspsystemic pathophysiology of the respiratory and

Topic:  Systemic Pathophysiology of the Respiratory and Gastrointestinal Systems Objective:  Discuss a disease, condition or syndrome affecting the cardiovascular system and current research, events, or interesting facts ...

1 you just turned 35 and have been saving for an

1) You just turned 35 and have been saving for an around-the-world vacation. You want to take the trip to celebrate your 40th birthday. You have set aside, as of today, $15,000 for such a trip. You expect the trip will c ...

Prepare a 3-4 pages personal leadership development

Prepare a 3-4 pages Personal Leadership Development Plan (times new roman, 12 pts, single spaced), in which you'll address the following questions: In your opinion, what are the qualities of an ideal leader. Describe the ...

  • 4,153,160 Questions Asked
  • 13,132 Experts
  • 2,558,936 Questions Answered

Ask Experts for help!!

Looking for Assignment Help?

Start excelling in your Courses, Get help with Assignment

Write us your full requirement for evaluation and you will receive response within 20 minutes turnaround time.

Ask Now Help with Problems, Get a Best Answer

Section onea in an atwood machine suppose two objects of

SECTION ONE (a) In an Atwood Machine, suppose two objects of unequal mass are hung vertically over a frictionless

Part 1you work in hr for a company that operates a factory

Part 1: You work in HR for a company that operates a factory manufacturing fiberglass. There are several hundred empl

Details on advanced accounting paperthis paper is intended

DETAILS ON ADVANCED ACCOUNTING PAPER This paper is intended for students to apply the theoretical knowledge around ac

Create a provider database and related reports and queries

Create a provider database and related reports and queries to capture contact information for potential PC component pro

Describe what you learned about the impact of economic

Describe what you learned about the impact of economic, social, and demographic trends affecting the US labor environmen