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You are working as the human services worker at local United Way agency where population serves numerous multicultural clients comprising Hispanics, African Americans, and Asian Americans. Additionally to multicultural aspect, agency also serves children, women, elderly, and homeless. Your manager has asked you to make decision the best communication approach for each of these clients.

o What would you require to learn or know about each of your clients to communicate effectively with them?

o What rules or methods do you think would be the best approach to take when communicating with each of these clients?

o How might you require to adapt communication approach from one individual to next?

Business Management, Management Studies

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