One of the challenges organizations face is workers' reluctance to share knowledge. This reluctance is fostered by the belief that retaining knowledge increases a person's value to the organization. Another common reason for not sharing knowledge stems from personal issues such as insecurity. At times, organizations are also to blame. They create an environment of secrecy and a closed work atmosphere. In such situations, employees feel that if they share any work-related knowledge, they might hamper their job security.
Analyze ways and reasons that will help increase knowledge sharing among employees.
Answer the following questions:
1. What role does leadership play in creating an environment that supports knowledge sharing?
2. Which tools may be used to encourage workers to share knowledge?