Outlook 'Virtual Workplace- Out of the Office Reply' and 'Listening Skills- Yeah Whatever'.
How active is the communication between Pilar and Miguel in the first part of the Listening Skills video? Did this alteration in the second part of the video? How does this equate to the communication between Angela and Ralph during the first and second meetings in the Virtual Workplace video?
Explain what is active listening? What kinds of noise prevented Miguel from listening actively in the first part of the video? How is his listening dissimilar in the second part of the video?
What kind of conflict is occurring between Pilar and Miguel? How is this similar or different from that among Angela and Ralph? Explain your answer.
What direct as well as indirect conflict management approach are Pilar (in the Listening Skills video) and Ralph (in the Virtual Workplace video) using? Explain which of these managers is most effective, and why?
There are two kinds of negotiation: integrative and distributive. Explain which do you see occurring in each video? Describe the criteria for effective negotiations as well as determine whether the final decision in each of these videos is effective or not.
Use at any rate three academic resources as references for this assignment.