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(a)What IT/IS solution was Apple chosen to address the problem(s) in (a) above?
(b) Which specific value chain activity (activities) is (are) Apple being supported? (Note: Discuss only those value chain activities that apply to your specific case; don't regurgitate any value chain activities that don't apply).
(c) What factors Apple mentioned in the case influenced the choice of the IT/IS solution in (b) above?
(d) What were the issues Apple (or what do you think could be the issues) involved in making such IT/IS solution a success? (Hint: think about implementation difficulties, changes required in the organization, compatibility with existing systems, or the need to change existing systems, etc).
(e) What were the main benefits Apple realized from the IT/IS solution described in your case study?
(f) What conclusions do you draw from this case study?

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Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M9698067

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