What is self-efficacy? How can individual factors impact perception? What is the difference between the Pygmalion effect and the Golem effect? Compare 2 theories of motivation. (Example: Maslow vs. ERG) What are the four dimensions of Organizational Justice? What is a psychological contract and why is it important? Identify two workplace misbehaviors and potential consequences of those behaviors. Describe QWL and why it is important to an organization. How can an organization increase job range? How can a 360 degree evaluation be more effective than a traditional manager-to-employee evaluation? List primary differences between intrinsic and extrinsic rewards. What are the consequences of work misbehaviors? How may a leader be diagnostic about understanding why employees are performing misbehaviors? What are the differences between formal groups and informal groups? What are the differences between a group and a team? How could an organization benefit from using self-managed teams? What are the differences between functional and dysfunctional conflict? What is legitimate power? Identify the 6 primary components of the general model of communication. What are the differences between downward, upward and horizontal communication? Identify 2 barriers to communication and describe how those barriers may impact the quality of the communication exchange. Define bounded rationality. Understand the differences between transactional and transformational leaders. What is span of control? What are the 3 components of the general model of organizational change? What are 3 reasons for why individuals would be resistant to organizational change? What behaviors may result from resistance? Why is it important for organizations to change? What forces drive an organization to change? What communication channel would have high information richness? What channel would have very low richness? What steps can one take in the workplace to maximize communication effectiveness? Why is diversity important in the workplace? What complications can occur due to diversity? Identify one leadership theory that you believe would hold the most utility for today’s evolving workplace. Describe the theory and your perspective as to why you feel this would be an effective leadership style.