Give a brief account of fight-or-flight response.
Describe and discuss the difference between stress and stressors.
What are the chief sources of stress at work?
Negative effects of stress take place in three main areas. List these three main areas and provide at least 2 exs of each?
What is meant by the phrase stress management? List all two organisational stress management programs.
Identify and illustrate the five interpersonal sources of power.
Describe the following forms of conflict:
(i) Procedural conflict
(ii) Approach-avoidance conflict
(iii) Horizontal conflict
Describe and describe the transformational leadership model.