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problem 1:

Give a brief account of fight-or-flight response.

problem 2:

Describe and discuss the difference between stress and stressors.

problem 3:

What are the chief sources of stress at work?

problem 4:

Negative effects of stress take place in three main areas. List these three main areas and provide at least 2 exs of each?

problem 5:     

What is meant by the phrase stress management? List all two organisational stress management programs.

problem 6:

Identify and illustrate the five interpersonal sources of power.

problem 7:

Describe the following forms of conflict:

(i) Procedural conflict

(ii) Approach-avoidance conflict

(iii) Horizontal conflict

problem 8:

Describe and describe the transformational leadership model.

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