problem1. describe the meaning of the term Business Process Outsourcing (BPO).
problem2. BPO deals mainly with non-core processes of an organization. Describe four of such type of processes.
problem3. List and briefly describe three drivers and three inhibitors (risks) for BPO.
problem4. Provide five main criteria for selecting the outsourcing supplier.
problem5. What do you understand by the term Request for Information and Request for Proposal (RFP)?
problem6. List down five problems specific to the vendor’s capability to provide the required service asked in a RFP?