a. What do you understand by the term outsourcing?
b. Draw the appropriate diagram of development of outsourcing.
c. Discuss the common barriers in the outsourcing.
a. Describe the concept of BPO.
b. Discuss the four strategies of the offshore outsourcing.
c. What do you understand by the zero based sourcing?
a. What do you understand by the term OMBOK? Mention any three core disciplines discussed in OMBOK
b. Describe the global outsourcing strategy.
c. What do 4 quadrants of an outsourcing decision matrix indicate?
a. What are the major causes of risks in outsourcing?
b. Discuss the various phases in the outsourcing process.
c. What do you understand by the term SLA?