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Suppose that your colleague and friend, Jane Smith, has recently been promoted to department manager for your facility. You have worked side-by-side with Jane for the past ten years and can speak to her excellent skills as a health professional. Though, Jane has no prior management experience and many of your co-workers are fearful that she doesn't possess the essential leadership skills to effectively lead the team. You feel conflicted as you agree with your colleagues however you as well have faith which Jane will do her best. Considering Jane's situation, describe the dual role of the health professional as manager. What challenges do managers face when they make the leap from health care professional to manager? What are some of the general complaints to point out the presence of ill-fitting management?

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