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What are the seven different types of Key Strategic Trends (KSTs) in the future (see the Class Framework in the Course Documents) and contrast these with the three different levels of the external environment?

Key Strategic Trends (KSTs) are: Social, Regulatory, Political, Economic, Demographic, Technological, and Customer Driven.

Three levels of the environment are: Macro environment, Industry environment and Competitive environment.

Operation Management, Management Studies

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