360-degree feedback has become an important part of many performance management systems. It provides employees with performance feedback from supervisors, co-workers, peers, and customers, and for managers, their direct reports. The performance feedback is usually a part of a developmental plan and is often a part of the organizations performance appraisal process, as well. However, 360-degree feedback has come under criticism in many organizations. In this DQ, explore the benefits and criticism that this widely-used technique has encountered.

What are the pros and cons (at least three each) of the method as well as the organizational requirements for success?

If your company uses a 360-degree process, include your own personal experience with the method and your thoughts on its value. If your company does not use a 360-degree feedback process, discuss whether you think that it could be successful in your organization. Explain why or why not.