Problem: Several laptops were stolen from an office by a group of people pretending to be part of the cleaning company. Every laptop stolen contained sensitive client data. After the theft, all clients had to be notified that their personal information may have been compromised. The breach of security prompted 25 percent of the company's clients to close their accounts. Please show steps how you get an answer and please be clear in your explanation.

Required:

1. What are policies and rules?

2. Could policies and rules have prevented this situation? Explain