We know that what employees believe and feel is essential to the organization's capability of achieving its mission, goals, and objectives. To influence these organizational leaders, HR professionals must be sensitive to and be aware of employee attitudes. For this discussion, you are an HR professional in a nonprofit HR organization of about 500 employees going through some internal difficulties, including manager turnover and employee misconduct such as being away from a duty location when supervisors are not present. Also, there have been a high number of substance abuse events and a 19 percent overall turnover rate, which is much higher than other organizations in the same field. The nonprofit director is a traditional, no-nonsense approach leader who is suspicious of modern approaches to leadership, management, and HR management.

From your experiences, respond to the following:

What actions would you take first when faced with this situation?

What are some questions you might use in a survey to explore the employee engagement in the organization?