(Answered) Watch the following 3 youtube videos and answer the 2

Management Studies

Watch the following 3 youtube videos and answer the 2 questions

1- "Older Version - Active Listening Clip 1"

2- "Everybody Loves Raymond Uses Active Listening - from Parent Effectiveness Training"

3- "How to avoid arguments and confrontation in the work place : Effective Dialogu"

Part 1

Q1- From watching these videos, what do you consider the most important part of communication? Why?

Q2- Discuss the importance of one of these: active listening, reflecting back, and questioning - use specific examples from the videos.

Part 2

1-What is a major difference between personal communication and organizational communication? What are the major similarities? Try to use examples.

2-How is the communication process/model complicated when dealing with someone of another culture?

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