Walker accounting software is marketed to small accounting, Ask an Expert

Management Studies

Walker Accounting Software is marketed to small accounting firms throughout the U.S. and Canada. Owner George Walker has decided to outsource the company's help desk and is considering three providers: Manila Call Center (Philippines), Delhi Services (India), and Moscow Bell (Russia). The following table summarizes the data Walker has assembled. Which outsourcing firm has the best rating? (Higher weights imply higher importance and higher ratings imply more desirable providers

Criterion	Importance Weight	Provider Ratings
Criterion	Importance Weight	Manila	Delhi	Moscow
Flexibility	0.5	5	1	9
Trustworthiness	0.1	5	5	2
Price	0.2	4	3	6
Delivery	0.2	5	6	6

View complete question

Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M92169943

Have any Question?Write your Review or question?

Related Questions in Operation Management

1 joe a 27 yeark old man was in a car accident in july 2012

1. Joe, a 27 yeark old man, was in a car accident in July 2012. He was paralyzed from the neck down, and is now in a wheelchair. Joe graduated from college in June 2008 and got his first job in July 2008, with an annual ...

Read ldquochange through persuasionrdquo from hbrs 10 must

Read “Change Through Persuasion” from HBR's 10 Must Reads on Change Management then choose one element of persuasion that you feel is the most important (set the stage, create a frame, manage the mood, and prevent backsl ...

Based on contemporary issues in healthcare law and ethics

Based on Contemporary Issues in Healthcare Law and Ethics (4th Edition), I am looking to answer Case Study questions.1: summarize the requirements that must be met to qualify for the specific waiver contemporary issues i ...

Personality case assignmentread the judge et al 2008 paper

PERSONALITY : Case Assignment Read the Judge et al., (2008) paper. Several core organizational behavior criteria for which personality variables have demonstrated important effects are identified in this paper. These inc ...

You make steering wheels for tesla using kanban cards to

You make steering wheels for Tesla using Kanban cards to authorize movement of incoming parts. In one portion of the system, a work center uses an average of 119 parts per hour while running. The manager has assigned an ...

Kelly sanders owns verve a high fashion boutique retailing

Kelly Sanders owns Verve, a high fashion boutique retailing in exclusive clothes, jewelry, and other accessories. Verve also sells a select range of bags and shoes. Kelly had to work very hard to find a niche among its e ...

Essayconsidering the argyris article below write an essay

Essay: Considering the Argyris article below, write an Essay describing what would you change about the refactorings for the referenced APs (Dogmatic About Dysfunction, Pitcairn Island, Geek Hazing, and Process Clash)? " ...

Assignment after reviewing the material for the module

Assignment After reviewing the material for the module, conduct some research related to leasing .. • What are the benefits to leasing as opposed to purchasing? • What impact does leasing have on taxes? • In the Kingdom ...

This activity is important because changes in the market

This activity is important because changes in the market frequently make it necessary for a business to alter its marketing mix. A marketing mix represents the four marketing activities – product, price, promotion, and d ...

Demand for walnut fudge ice cream at the sweet cream dairy

Demand for walnut fudge ice cream at the Sweet Cream Dairy can be approximated by a normal distribution with a mean of 23 gallons per week and a standard deviation of 4.0 gallons per week. The new manager desires a servi ...

4,153,160 Questions Asked
13,132 Experts
2,558,936 Questions Answered

Ask Experts for help!!

Looking for Assignment Help?

Start excelling in your Courses, Get help with Assignment

Write us your full requirement for evaluation and you will receive response within 20 minutes turnaround time.

Ask Now Help with Problems, Get a Best Answer

Recent Questions

Ask Operation Management Expert