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Virginia College promotes a wide variety of executive training courses for firms in the Arlington, Virginia, region. Director Wendy Tate believes that individually written letters add a personal touch to marketing. To prepare letters for mailing, she conducts a time study of her secretaries. On the basis of the observations shown in the following table, she wishes to develop a time standard for the whole job. The college uses a total allowance factor of 12%. Tate decides to delete all unusual observations from the time study. What is the standard time?

Element

Observations (Minutes)

Performance Rating (%)

1

2

3

4

5

6

Typing letter

2.5

3.5

2.8

2.1

2.6

3.3

85

Typing envelop

.8

.8

.6

.8

3.1a

.7

100

Stuffing envelope

.4

.5

1.9a

.3

.6

.5

95

Sealing, sorting

1.0

2.9b

.9

1.0

4.4b

.9

125

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M92169153

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