Using this scenario: You are the director of human resources. You asked your benefits administrator, Morgan, to immediately send new benefit information to your boss for her review. The next day, you are chewed out by your boss for not sending her the information. You look bad. You decide to talk to Morgan.
"Deliver" your feedback to the employee by completing the following, in order:
- Identify the "real" issue necessitating the conversation.
- Describe your goal in speaking with an employee.
- Identify the challenges involved in delivering negative feedback to an employee.
- Explain the temptation you are most likely to face and how to resist it.
- Explain basic performance management concepts, such as how to get permission, which issues to consider when choosing the best time to deliver the feedback, and how to select a location for the conversation.
- Write your negative feedback narrative based on the unit's readings.
- Explain the most difficult element of this step for you.
- Conclude your paper with your insights about the process, the soft skills you possess that help you deliver the negative feedback, and one soft skill you want to develop
Assignment Requirements
- Written communication: Communication should be thoughtful and free of errors that detract from the overall message. Be sure to employ proper grammar and mechanics throughout.
- APA formatting: Resources and citations are formatted and styled according to the most recent APA edition.
- Font and font size: Times New Roman, 12 point.
- Length of paper: 5-6 typed, double-spaced pages.