Make a case for one of the following possible statements about Industrial Services of America, Inc. (ISA): The interaction of the outputs at Industrial Services of America, Inc. (ISA) from the three different levels of the organization, interact to generate [high, medium, or low] performance of the overall organization [choose one of the three possible performances.]

Using the Nadler-Tushman Congruence Model, conduct an analysis of this chosen company's outputs. Remember that outputs exist at the individual, group and organizational levels and that there are often differences between the output goals an organization specifies in its strategic plans and those that are actually achieved.