Using information from the written case and the video, thoroughly answer the following questions:

1. If you were a Graeter's human resource executive, what type of recruiting would you expect to do for the company's retail stores? Explain all of the methods you would use and explain why each would be appropriate.

2. What is human resources planning? Given the fact that Graeter's is currently increasing both production and national distribution, what changes would you expect to see in staffing and how can this be accomplished? Discuss in detail.

3. Graeter's controller believes the company "must be doing something right" because employee turnover is low. What are some of the factors that might be contributing to Graeter's low turnover? Explain each in detail.

4. Graeter's is currently a non-union company. How might the experience of working there change if a union were to be introduced? Be specific and detailed in your response.

Part -1:

1. Make an appointment with managers In three firms, preferably firms of different sizes. When you make the appointments, request a tour of the facilities.

2. Ask the managers the following questions:
a. What do you do in your job?
b. What do you like most and least about your job? Why?
c. What skills do you need in your job?
d. How much education does your Job require?
e. What advice do you have for someone thinking about pursuing a career in management?

3. Summarize your findings in a two-page report. Include answers to these questions:
a. Is management a realistic field of study for you? Why?
b. What might be a better career choice? Why?

Part 2:

1. Imagine that you're a human resources manager for Greeter's. If you were writing the job specification for an entry-level, part-time employee who will serve customers in one of the scoop shops, what qualifications would you include, and why?

2. Food production facilities like the three Greeter's factories must comply with strict regulations to ensure purity and safety. What kinds of teams might Greeter's use in these facilities, and for what specific purposes?

3. Greeter's is currently a non-union company. How might the experience of working there change if a union were to be introduced?