Using Critical Thinking and Analysis, apply that to the problem identified by reviewing the case, "Trouble in the Truss Construction Shop." Your first task is to figure out how the incident resulted in a problem in the truss construction shop. 

Remember the direction from your boss is to "apply your critical thinking and analytical skills to figure out what happened, what we know and don't know, and how the organization might remedy this situation." 

So, what is the problem that resulted from the incident, and why might there be different interpretations of the facts? 

Outline the points that you want to make in the first two sections of your paper (introduction, explanation), and draft those sections.

Once you have some understanding of the issues of the event, gather and analyze information. The Problem Analysis resources will further aid your analysis and development of the third section of your paper.

Outline the points that you want to make in Section 3: Analysis of the Information of your paper, and draft that section.

Once you have completed your analysis of the incident, the next step is to analyze alternative viewpoints, conclusions, and solutions. To do this you will need to apply Ethical Decision-Making and Reasoning. Also highly recommended, Randolph Pherson's "The Five Habits of the Master Thinker," a paper written for intelligence analysts, but applicable to all analytical thinking and reasoning.

Outline the points that you want to make in Section 4: Analysis of Alternative Viewpoints, Conclusions, or Solutions of your paper, and draft that section.

Now you're ready to develop your personal conclusions and suggest remedies so that your boss is well-equipped to brief her leadership about the situation.

Remember, you may need to consult outside references but this is not a research paper. It is more investigative in nature about the facts of the case. Please cite outside sources carefully.

Now, outline your argument and draft Section 5: Conclusions and Recommendations, the final sections. Your boss is expecting to receive a concise, focused paper to prepare her for further meetings. Stay to the main points, although you may have more facts to answer any questions. You will submit your paper in the final step.