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User Testing of an Interactive System - Human Factors in Systems Design

• Part ONE: The interactive system and its users. A brief statement of what the interactive system is and what it does - sufficient to make the rest of the report comprehensible; plus a description of the user populations and the assumptions it is reasonable to make about the capabilities of the users. The word count should be between 200 and 500 words.

• Part TWO: The use cases. Brief accounts of the use cases considered, plus a statement of what you are not considering, if you are only looking at part of the system. A use case diagram is optional. The word count should be between 100 and 300 words.

• Part THREE: The evaluation methodology. An exact description of the evaluation procedure to be followed, including exact descriptions of the user tasks being considered and the scenarios and data used, and the instructions to be given to users. The word count should be between 600 and 1500 words.

• Part FOUR: The evaluation. The results of applying the evaluation procedure: what you saw test subjects doing, measurements of their performance, answers to debriefing questions, and so on. The word count should be between 1500 and 2500 words.

• Part FIVE: The findings of the evaluation. The findings of your evaluation about the usability of the interactive system. Include comments on how the findings relate to the results of the evaluation procedure, and ideally about how strong the evidence is, as well as judgements of how serious you think the usability problems are. An itemized bullet point structure is likely to be easier to read than long paragraphs of text. This should also include an appraisal of the strengths and weaknesses and successes and failures of the evaluation process.The word count should be between 500 and 1000 words.

• Acknowledgements of any help received, any information we should have when assessing the assignment, etc, in an appendix.

• Your notes made during observations of user trials, while conducting a heuristic evaluation, etc, should be included in an appendix. Handwritten notes should be scanned or photocopied.

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