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Question 1: Identify two major goals that you believe are very reflective of Microsoft Corporation's CSR policy.

Question 2: From news reports, identify one incident or activity where Microsoft has failed publicly, in a consequential manner, in the past 10 years.

Question 3: With reference to the concepts we have studied, explain what you believe were the real or underlying ethical causes of that failure.

Question 4: Assess how the failure relates on one or both of the goals identified.

Question 5: Offer a reasonable (relevant) and feasible (practical and doable) recommendation for how the company could have avoided the problem and can take steps to avoid the recurrence such a problem.

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