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Under Staples, "easy rebates" program, customers can submit most of their rebate applications online for products purchased over the interentm through the catalog, and in Staples stores. Customers may also submit serveral rebates at once and recieve emails about the status of yheir rebates at every stage. Staples claims the rebates are processed much faster than those of other companies. Do you think the "Easy rebates" programs will increaase the number of rebates customers acually submit? Why or Why not? Do you think those other firms will follow similar programs?

Operation Management, Management Studies

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