Under parasuraman et alrsquos model describing the, Ask an Expert

Management Studies

Under Parasuraman et al.’s model describing the relationship between service quality and customer perception, reliability is best described as which of the following?

A) Physical facilities, equipment, and appearance

B) Caring, individualized attention the firm provides to its customers

C) Ability to perform the service dependably and acurately

D) Willingness to help customers and provide prompt service

View complete question

Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M92473408

Have any Question?Write your Review or question?

Related Questions in Operation Management

1 in what way is provision of services by independent

1. In what way is provision of services by independent public service providers similar and different from services provided through contracting, networks, and partnerships? 2. The Cajun Navy, Team Rubicon, and First Res ...

The goal of this assignment is to promote a habit of

The goal of this assignment is to promote a habit of reviewing business related articles to foster awareness of current trends and topics facing businesses. This assignment is to be completed over the course of the entir ...

1 how could all entrepreneurs regardless of market niche or

1. How could all entrepreneurs, regardless of market niche or company style, learn from Sister Sky's online presence based on its Facebook and Twitter accounts? 2. Discuss some of the wider strategic reasons why firms ma ...

1 are consumers misled about the benefits of organic food2

1. Are Consumers Misled About the Benefits of Organic Food? 2. Which do you believe is more important, verbal communication or non - verbal communication? Present evidence as to why you took the stance you did. 3. Should ...

1 prepare a combined notice and agenda of a general monthly

1. Prepare a combined 'Notice and agenda of a general monthly meeting of The Durbanville Soccer Club'. During this meeting the Treasurer, Mrs A Douglas, will report on the cost of the newly erected goal posts. 'New busin ...

1 what recommendations can you make for including asian

1. What recommendations can you make for including Asian Americans in broadcast media in non-stereotype ways? 2. Discuss the purpose of authorization cards used during a union organizing campaign. Who would sign them? Wh ...

Watch the following videosfour global Watch the following videos: Four Global Strategies

Watch the following videos: Four Global Strategies Multi-domestic Strategy: Definition and Examples Then, apply the concepts you have learned in Chapter 12 to complete this assignment. Explain in detail one of the follow ...

1 what is a good thesis statement for health data privacy

1. What is a good thesis statement for health data privacy and security around social media? 2. Professionals have a multitude of training techniques to choose from. Describe four training methods. Next, provide an examp ...

If you can sell a product for 67 and it costs you 28 per

If you can sell a product for $67 and it costs you $28 per unit to produce, while also paying $3,900 per month in fixed expenses, how many units must you sell each month in order to earn a monthly profit of $2,500? Show ...

A drugstore uses fixed-order cycles for many of the items

A drugstore uses fixed-order cycles for many of the items it stocks. The manager wants a service level of .98. The order interval is 14 days, and lead time is 3 days. Average demand for one item is 63 units per day, and ...

4,153,160 Questions Asked
13,132 Experts
2,558,936 Questions Answered

Ask Experts for help!!

Looking for Assignment Help?

Start excelling in your Courses, Get help with Assignment

Write us your full requirement for evaluation and you will receive response within 20 minutes turnaround time.

Ask Now Help with Problems, Get a Best Answer

Recent Questions

Ask Operation Management Expert