Two pages

Internal Communication

Internally, it may be necessary to communicate persuasively to a boss, peer, or subordinate. In a 250-300 word response, evaluate how or if your communication would differ in each situation. Would there be differences in the decision making process when involving these individuals?

Listening

In a 250-300 word response, answer the following question: Do you believe most people are poor listeners or good listeners? What can organizations do to improve listening skills of employees? How can you improve your personal listening skills?