Tutorial Three (BPMN)

The Order Management process is started when a customer places a purchase order. The purchase order received by the Sales & Distribution department has to be checked against the stock.

The order details are sent to the Warehouse department that returns an availability notification. If the purchase order is confirmed, the Warehouse department collects the shipping details from the customer and ships the goods.

The Sales & Distribution department sends an invoice to the customer who then makes the payment. Design a BPMN for the above case study.