TRUE/FALSE Questions:

1. Measuring performance and providing feedback does improve employee performance.

2. Objective and subjective performance measures will always agree so one can be used to reinforce the other.

3. A supervisor who perceives that employees have exceptional ability and communicates greater confidence in the ability of employees to perform can actually influence employees to perform better.

4. A supervisor who perceives that employees have exceptional ability and communicates greater confidence in the ability of employees to perform can actually influence employees to perform better.

5. Training increases employee commitment, which results in increased retention for an organization.

6. Employees generally overestimate their knowledge and skills and underestimate the need for training.

7. Training is helpful for dealing with any type of performance problem.

8. The three components of effective learning objectives are performance, criteria, and rewards.

9. Role plays are best used to help trainees acquire interpersonal and human relations skills.

10. The main difference between training and employee development is that training helps employees learn skills that will be helpful in current jobs and employee development helps employees learn skills that will be helpful in future jobs.