True / False Questions
1. Economic costs associated with voluntary turnover include accrued paid time off and temporary coverage.
True False
2. Material and equipment costs are likely to be the most prevalent in replacement and training costs.
True False
3. The primary immediate benefit of turnover for employers is hiring inducements.
True False
4. Compared to discharge turnover, voluntary turnover is usually more costly.
True False
5. Turnover cost estimates are very precise and accurate in most cases.
True False
6. Many turnover costs are hidden in the time demands placed on the many employees who must handle the separation, replacement, and training activities.
True False
7. One potential benefit of employee discharges is the development of improved performance management and disciplinary skills.
True False
8. Downsizing costs are concentrated in separation costs for permanent reductions in force.
True False
9. A recent Society for Human Resource Management (SHRM) survey found that the most effective organizational strategy for retaining employees is the provision of concierge services.
True False
10. Surveys suggest that HR managers believe that a totally different set of factors lead to turnover compared to regular employees.
True False
11. To have the power to attract and retain employees, rewards must be unique and unlikely to be offered by competitors.
True False
12. In general, most employees report that the opportunity for higher compensation is a more powerful predictor of turnover than conflict with supervisors.
True False
13. Research has shown that the best performers are least likely to quit when an organization either rewards performance with higher compensation or widely communicates its compensation practices; doing both adds little to these independent effects.
True False
14. Of the factors that influence an employee's desirability of leaving, job satisfaction is the one that cannot be influenced to a significant degree by organizations.
True False
15. Providing employees increased autonomy and requiring them to learn a variety of skills increases stress significantly, which leads to greater turnover rates.
True False
16. One guideline for increasing job satisfaction and retention is to ensure that fairness and justice exist in the workplace.
True False
17. Employee perceptions of injustice are often rooted in misunderstanding or ignorance of company policies that could be resolved with increased communication.
True False
18. Employees may not like a supervisor who speaks in a derogatory way towards them, but evidence suggests they seldom actually turnover as a result of these feelings.
True False
19. Some employees who do not take advantage of work-life balance options resent their coworkers who are more likely to use work-life programs.
True False
20. Evidence suggests that personality dispositions have little or no impact on employee tendencies to turnover.
True False