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Training Goal: Based on Enterprise business strategy and goals develop several training goals based on your needs assessment and gap analysis. A training goal is a statement about what is to be learned. Think of it as a target to be reached or achieved.

· Meet customer needs with superior service and ensure customer satisfaction

· Up-Selling- insurance, car upgrades and other products

· Identify and resolve customer complaints

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M93122348

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