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Total Quality Management is a organization philosophy, thus as we had seen at the beginning of the module leadership needs to be considered when deploying TQM in an organisation, particularly as the model advises a top-down approach. After reading the article, please describe why transformational leadership might be the most appropriate for TQM, compared to other styles. The reference from Mindtools provides you access to 10 different styles and you might actually find some suitable for TQM in addition to the transformational type.

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