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Today, you have meeting with one of Humanitarian workers (Latisha Jones) concerning increasing awareness for drunk driving in your local community. This is the fifth time which you meet opponent. The previous meetings were unpleasant and useless. Your opponent was discussing other issues unrelated to the present subject of concern for over two hours and not listening to the real needs which you were presenting to him/her. How will you integrate and develop your key negotiation temperaments to get the attention of your opponent in resolving this concern?

Operation Management, Management Studies

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