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To prepare for this module's discussion, observe a man and woman communicating in a public space, such as a shopping mall, meeting place, or sports arena. You decide the location as long as you don't know the people. Pay special attention to nonverbal messages conveyed by each person.

Share your answers to the following questions, based on your observation of a couple communicating in a public space. Be sure to use descriptive language!

Are the two people friends, family or romantically involved? How could you tell?

What mood were they in? How could you tell?

What can you learn about nonverbal communication from observing your couple?

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M91892692

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