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To prepare for this assignment, read the following article (and any other ones related to these accidents) in order to construct the "big picture" that will allow you to conduct your analysis:

Dettmer, H. W. (2008). Conflict and Complexity. Quality Progress, 41(1), 22-29

http://www.thecampuscommon.com/library/ezproxy/ticketdemocs.asp?sch=auo&turl=http://search.ebscohost.com/login.aspx?direct=true&db=ofm&AN=501527519&site=ehost-live

Directions:

Identify the frame(s) used by the leaders in the Challenger and Columbia situations (i.e., Structure, HR, Political, and Symbolic).

Review the choice of frames made by the management in those situations. Explain if the situation with the space shuttles occurred due to management choosing the wrong frame, an incorrect application of a given frame, or for other reasons.

If you were the person in charge of the Challenger and Columbia, recommend what other frame(s) you would have considered in the decision-making process. For your recommendations, take into account the constraints faced at the time of the events. Justify your answer using the characteristics of each frame from your readings.

Based on your recommendation made in the previous question, explain how you would address the Challenger and Columbia situations using a different frame or a combination of them.

Write a 2-3-page report in Word format. Utilize at least two scholarly sources in your research. Your paper should be written in a clear, concise, and organized manner; demonstrate ethical scholarship in accurate representation and attribution of sources; and display accurate spelling, grammar, and punctuation.

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