Time to service for a customer is exp1ntially distributed, Ask an Expert

Management Studies

Q. Evaluate waiting line properties of subsequent customer service operation. On basis of past data it has been approximate d that customers arrive according to a Poisson process with an average inter-arrival time of 30 minutes. Time to service for a customer is exp1ntially distributed with a mean of 15 minutes.

Illustrate what is total time in system for this service?

Determine average number of people waiting for service.

If server worked an 8 hour day, explain how many hours on average, would server be busy?

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Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M9309932

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