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This will consist of developing a comprehensive literature review chapter for the business research proposal. You will have to identify a business research topic, describe the literature on the research topic and provide hypotheses based on the literature for the research questions.

It is a special form of information gathering where you present the known body of knowledge relevant to the issue(s) or problem(s) you are addressing

The literature review is NOT just a string of authors, names, pages and references. It is structured as if you are developing an argument explaining why you need to undertake your research. Possibly, you might point to: a gap in the literature, oran issue or question that needs more evidence or research.

A strong suggestion is to follow the following format:

1. Introduction to Literature Review

Start with introduction which includes a list of the topic you will do a literature review on, what your hypotheses are from these topics that you are starting out with (what you think is true about the topics).

E.g. I believe outsourcing for IT services I still growing and providing better quality for companies.

1.1 Topic 1

Define your 1st key word or phrase. Provide strengths and weaknesses from literature about the topic. Provide at least 4 references. Analyse your hypothesis about this topic and discuss your conclusion.

1.2 Topic 2

Define your 2nd key word or phrase. Provide strengths and weaknesses from literature about the topic. Provide at least 4 references. Analyse your hypothesis about this topic and discuss your conclusion.

1.3 Topic 3

Define your 3rd key word or phrase. Provide strengths and weaknesses from literature about the topic. Provide at least 4 references. Analyse your hypothesis about this topic and discuss your conclusion.

1.4 Topic 4

Define your 4th key word or phrase. Provide strengths and weaknesses from literature about the topic. Provide at least 4 references. Analyse your hypothesis about this topic and discuss your conclusion.

1.5 Conclusion:

Finish with conclusion which includes a list of the topic you discussed in the literature review, a summary of what your literature research discovered and a conclusion on the hypotheses from these topics that you started with.

(E.g. After studying the literature on outsourcing for IT services, there are a lot of issues in quality of customer service and product quality when it comes to some of the outsourcing IT service providers.)

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