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This week, we look at leadership from the manager’s perspective and explore the differences looking at leadership from a leader’s perspective. Managers focus on process, procedure, and implementation of the organization’s purpose. A manager's perspective is about getting the job done and keeping stability. In a recent virtual management meeting the Heads of the various marketing departments of Biotech met to discuss the recent decline in sales of food supplements since Nestle and General Mills entered the market. In a meeting to get direction on how to fix the drop in sales, the question came up about who should handle the matter - the marketing managers or the owners. One manager said, “A problem like this should have a solution from the top.” Another manager responded, “I do not agree. We have dips in sales all the time and we go out and fix them using our own ideas and talent.” “I agree, managers are leaders too” another voice said. Maximillian Barney sat back in the Yonkers conference room away from the camera noting that the Americans wanted to move on their own, the Europeans held back but signaled agreement with the Americans. The rest were quiet. Maximillian pondered, “How do I see my managers - are they leaders too?” Looking back at week one theorists and our readings this week, how should Maximillian answer this question?

Operation Management, Management Studies

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