This Class Discussion asks you to use the information starting on page 408 of your text book, describe how to improve productivity in non-hospital organizations e.g. American Heart Association, Lupus Foundation, Alzheimer's Association etc. Please use the following seven steps written on page 409of your text book to discuss.

1. Management orientation;

2. Overview studies;

3. Productivity reporting;

4. Quality control;

5. In-depth studies;

6. Performance/reward systems, and;

7. Monitoring, review, and change  

Don't forget to answer the following two questions:

What are the differences in applying the model to the non-hospital setting (e.g. American Heart Association, Lupus Foundation, Alzheimer's Association)?

Are there any special challenges (regarding applying this model) in the non-hospital setting (e.g.American Heart Association, Lupus Foundation, Alzheimer's Association)?

Are there any special challenges in the non-hospital setting?