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Think of situations which may require the unlearning of particular behaviours (such as when using a new computer system – switching from Apple to PC etc, when using a new/different type of mobile phone, when using a new car where internal layout and organization of controls is different to what you are used to, or when you have had to drive a car in a foreign country).

How difficult is it to unlearn the established behaviors? And what, if anything may help with the process of unlearning?

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Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M93073640

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