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Think about the different elements of benchmarking and auditing from our informal discussions this semester that make these two disciplines distinct from each other. Discuss why an employee invited to participate in each of these kinds of activities might have a more favorable perspective of one over the other. What differences might drive such perception differences and what might a quality engineer do to alleviate some of the concerns raised by the more negative perceptions?

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Operation Management, Management Studies

Category:- Operation Management
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