"There has been a shift of emphasis of the consumers of health and human services from professionals and care providers to increasingly include the client system. The stakeholders have increased through participation coupled with the increased volume of information which allows greater exposure to care alternatives. This means the client system has greater access to health and service records. Information, instead of flowing from the top down, is increasingly multi-directional. There are many implications of this change and the parallel modes of technology. Client-to-client communication has dramatically changed. After completing reading/research, you are asked to identify one positive and one negative outcome related to the changes addressed above. Include two examples from real life in your discussion post. Post in 300 words" 

Also add apa references"