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There are currently three cashiers with dedicated lines (single channel system). The customer arrival rate for a line is 10/hr and the service rate is 12/hr. A newly hired manager decides to merge all the times to create a multichannel system.
(i) What is the arrival rate and the service rate for the reorganized system?
(ii) What is the probability that an arriving customer will be checked out without waiting in line at all?

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Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M9697357

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